If you have booked and paid a deposit only we may contact you prior to your stay to collect the remaining balance. This will be done to minimise contact during check-in whilst Covid-19 social distancing advice is still in place for indoor face-to-face transactions at busier times.
CHANGE OF DATES
If you wish to change the dates of your stay we will be happy to do so if the new chosen dates are of a similar value. This change will be made free of charge.
EARLY CHECK-INS & LATE CHECK-OUTS
If you would like to check-in earlier (before 3.00pm but after 12.45pm) or check-out after 10.45am (but no later than 12.00pm) then this incurs a £10 fee and is by prior arrangement only.
If you are celebrating a special occasion during your visit and would like something placed in your room prior to your arrival please contact us to discuss your requirements. This service usually incurs a fee.
If you booked with us direct we may be able to offer you a low cost upgrade depending on availability.
If you booked with us direct and wish to cancel your stay at any point this is subject to a 20% cancellation fee.